College Internship Program

1. Improve the existing diversity percentage of the Internship Program student interns by 5% to 45% in FY16. The Diversity rate for FY15 was 40%. This was a decrease from FY14, however, our rate increased because of the We Are Hmong exhibit, placing a large group of interns to assist us with this project. This percent does not include the returning interns. In FY16 we have a 34% diversity rate however, we expect this to grow over the summer semester. We hope to reach a 40% diversity rate. These figures do not include returning students. Of those interns who returned to do multiple internships, the diversity rate of returning students was 57%. This tells us that interns from diverse communities are doing multiple internships that increase their skill level and make them more marketable in the workplace. 2. Have over 90% of interns state that the internship met their expectations, in a post survey conducted at the end of their internship. We have changed our survey tool in the past year. Instead of measuring intern expectations, we are using a Net Promoter Score. This adapts to our new evaluation system. We have an average Net Promoter Score of +54 for FY16; which we are very happy with. For FY16, 97.5% of interns surveyed said their internship increased their knowledge of current issues in the public history field. 95% said their internship increased their interest in working in a cultural institution. 86% said they would apply for a job at MNHS. The number of interns who rated their job skills as above average or higher increased from 35.5% at the beginning of their internship to 86.5% at the end of their internship. 93% of interns said their experience increased their interest in history. We are seeing a number of our intrns being hired. We are working with HR to try to measure this. 3. Interns will contribute approximately 9,000 hours across at least 20 departments. College interns worked in 19 departments/programs in FY15 totaling 18,400 hours. So far in FY16, college interns have worked over 8,000 hours in 15 departments. We're on pace to have 18,500 hours for FY16.